Privacy Policy
Last Updated: June 25, 2025 This Privacy Policy explains how Multi Home (“we,” “us,” or “our”), operated by Multi Home Builder Sdn. Bhd., collects, uses, shares, and protects your personal information when you use our mobile application (“App”). By using the App, you agree to the practices described in this policy.1. Information We Collect
We may collect the following types of information:a. Information You Provide
- Account details (e.g., name, email address, or username) when you register or create a profile.
- Content you submit, such as comments, feedback, or messages within the App.
- Information you provide when contacting us for support.
b. Automatically Collected Information
- Device information (e.g., device type, operating system, unique device identifiers, or IP address).
- Usage data (e.g., features you use, time spent in the App, or pages visited).
- Location data (if you grant permission), such as approximate location based on your IP address or precise location from GPS.
c. Third-Party Data
- Information from third-party services (e.g., social media accounts) if you choose to link them to the App.
- Analytics data collected through third-party tools (e.g., Google Analytics) to understand App usage.
2. How We Use Your Information
We use your information to:- Provide, maintain, and improve the App’s functionality and user experience.
- Personalize content, recommendations, or advertisements.
- Communicate with you, including sending updates, notifications, or responding to inquiries.
- Monitor and analyze usage trends to enhance App performance.
- Ensure security, prevent fraud, and comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following cases:- With service providers (e.g., cloud hosting, analytics, or payment processors) who work on our behalf and are bound by confidentiality agreements.
- With third-party advertisers to deliver targeted ads, but only with your consent or in an anonymized form.
- To comply with legal requirements, such as responding to subpoenas or protecting our rights.
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
4. Your Choices and Rights
You have the following rights regarding your personal information:- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request deletion of your personal information, subject to legal obligations.
- Opt-Out: Opt out of targeted advertising or certain data collection (e.g., by disabling location services).
- Data Portability: Request a transferable copy of your data.
5. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law. For example, we may keep account data while your account is active and delete it within 30 days of account closure, unless legally required to retain it.6. Security
We implement reasonable technical and organizational measures (e.g., encryption, access controls) to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.7. Children’s Privacy
The App is not intended for users under 13 (or 16 in certain jurisdictions, such as the EEA). We do not knowingly collect personal information from children. If we learn that a child has provided us with personal information, we will delete it promptly.8. International Data Transfers
If you use the App from outside Malaysia, your information may be transferred to and processed in Malaysia or other countries. We ensure appropriate safeguards (e.g., Standard Contractual Clauses) are in place for international data transfers.9. Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before providing personal information.10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the App or sending you an email. Your continued use of the App after changes indicates your acceptance of the updated policy.11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at: Multi Home Builder Sdn. Bhd. Email: support@multihomebuilder.com Address: NO. 32-01. Silc 1/14, Kawasan Perindustrian Silc, 79200 Iskandar Puteri, Johor.This Privacy Policy is governed by the laws of Malaysia. Thank you for trusting Multi Home with your information.